Jenekia Howard
GBA voiced opinion I’ve used this site numerous times and have had only one issue with my reservation. During check-in we were told the initial payment was declined,however,there was a charge on my checking account for the reservation. In case you didn’t know (I didn’t), bookingcommunity.com pre charges your account for the room and then they use their credit card for the payment to the hotel. Well this particular time,their card declined the payment so the hotel charged us again for the room. Of course I called and spoke with a representative from booking community and he promptly fixed this issue. I waited on the line while he called the hotel and corrected their mistake. I will continue to use the site because the deals are fantastic, possibly the best I’ve seen from any 3rd party site. Had we never experienced this, I would have definitely given 5 stars. The site is simple to navigate. I URGE YOU TO READ BEFORE YOU PAY. Nothing is hidden, but sometimes there are fees that accompany the reservation and usually a very short time to cancel the reservation. You may even read a no refund policy. READ CAREFULLY AND SAVE YOURSELF A HEADACHE.