Initially i would like to say that it… Initially i would like to say that it was a mistake from my side to trust Akbar travels (Abu dhabi branch) to apply for UK standard visa. But, they should've told me that they don't have much experience for applying UK visa, instead they asked me to send the documents and proceeded with the application. Nobody has ever seen such a lengthy rejection letter i received from UK Embassy mentioning i didnt even submit the basic documents which i was supposed to submit during application. I was scared that i would be banned for my future travels. Luckly, i tried with another travel agency and got the visa very easily. Talking about customer service - Even though i know her name, its not right to mention such details in a public forum. 1. The agent told me that it was my mistake that i was not aware of the required documents which should've been submitted. 2. Agent told the UK Embassy did not inform them about such rules. They should know that the embassies don't call each agency to inform about the regulations. 3. Told me that this was not the first visa rejection they received from UK embassy, which they should've told me before applying so i could've gone for other options and might avoid losing my money. We all know that it's up to the embassy whether to accept or reject an application. But rejecting due to lack of some basic documents is a total negligence from the travel agent. Literally the embassy had no choice but reject our application due to this, and we came to know about this when we applied for the second time with another agency. Choose your agents carefully. Check their expertise, history and customer service before trusting them with your money. Hoping that this experience doesn't happen to someone else. -tom

Poor customer service Poor customer service I applied for my uae visa from their consultant Raj, who is basically just a salesman and has no idea how the visa works. They claim to grant uae visa in 2-3 day but when I did not receive visa, I called him and he explained reason for the delay which did not make any sense so I wrote email directly to company and then they started my visa process.aftet getting visa , I needed some more information which neither raj nor the company replied. I would recommend to go with some other company if you don’t want to keep on calling them because if there is any issue , they are not gonna reach you easily.just see my chat and you will realise how they ignore you.

One of the most trusted travel brands! One of the most trusted travel brands!! The experience has been nothing short of Great!!! All the best team Akbar!!

I booked a Singapore tour package… I booked a Singapore tour package through Akbar Holidays.Firstly I would like to thank you and your team for providing us with a perfect experience for our time in Singapore. We had a wonderful trip. Everything was taken care of and we did not have to worry about our food or transport or sightseeing. The accommodation was also perfect. Will surely recommend your services to our family and friends. Thanks once again.

Worst experience had with Akbar travels Worst experience had with Akbar travels We mistakenly trusted this agency and lost money for no reason. We booked a returned flight from Dxb to Toronto with layover on USA. Unfortunately when we reached airport we were stopped for not holding US transit visa, when we contacted Akbar travels for help their operator bishnu was very rude to me and instead of apologising he accused me for not checking rules in fact he didn't help us,moreover he told us to send email which was sent already but till now no reply. We contacted direct airline they agreed to help us but this agency is worst.