Never again! Zero stars if possible! When searching for airport parking at DFW, you will notice this company doesn't show up... except for the paid ad. I should have noticed this as the first sign of a problem. They make you jump through so many (hard to see when you book) hoops, that you will probably miss your flight if you don't leave super early. When I had problems with the parking arrangement, I tried to email them to cancel my reservation. They said they would respond within 24 hours. 14 days later, I did not receive a response. When I called, the CSR was rude and refused to refund my payment- even though I parked somewhere else. The supervisor was also rude saying, "Well, if I didn't hear back from a company within 24 hours, I wouldn't have waited 2 weeks to call them." Why should I have to stay on top of them?? I emailed and they said they would respond. I was out of town (obviously, because I was parking at the airport). There is a reason their company info is hard to find. There is a reason they were rude. They have had to deal with so many customer complaints.

Very Good service! I am very pleased with this service and the people in the Holiday Inn Airport North were very friendly and helpful! Great experience. Thank you so much for making it a very pleasant experience! I wish we had more business like this!

shuttle drop off pick up First time using airport park fly. Found 2 things discomforting, distance to airport and shuttle pick up. Distance to airport is just a tad far... if u get traffic, you risk being late for your flight Shuttle schedule is every half hour.... not good if you have to go to work right away.. They should be at lease every 15 minutes

Great Savings, but One Small Problem i will definitely use this service in the future, as the cost difference was quite a large savings, and using the site was straightforward. However, the site has one shortcoming, though it could be easily corrected. I used a map program to locate hotels in the vicinity of the airport, and booked a room a a great rate, noting the hotel address. I then went to airparkfly.com to book the parking, hoping to have parking available at the same hotel. This is where I ran into a problem; you cannot see the address of the hotel until after paying. I got lucky, as I had in fact booked the same one, but simply giving addresses on the listing page would have simplified my search. Other than this, use of the site, as well as the savings, means this will be my go-to site for parking services.

Good experiences Past experience was very good. Minimal time checking in considering it was a busy day. Shuttle to and from Port of Miami was clean and timely. Checkout was smooth. Looking forward t using the self-park with 24 hour security in April. Reservation process could not be easier.