Amazing amaaaazing service!! Amazing amaaaazing service! Me and my new husband wanted to travel the world straight from our wedding and Richard was so incredibly helpful! Literally the most stressful part taken care of - he scheduled our whole trip and took care of our entire itinerary. During the trip certain flights and things went awry and Richard was there to save the day - our knight in shining armor - literally Superman - so so helpful! He must have a lucky wife :) Don’t even think about going away or booking without using Richard you’ll regret it for the rest of your days !!!!!

Have dealt with Richard a few times now… Have dealt with Richard a few times now and I highly recommend him to anyone who is looking for a wonderful travel experience!! He attends to every detail , nothing is too hard for him and most importantly he does it with a smile … and I must add very competitive with his prices … Can’t wait for my next trip !

Extremely Poor Customer Service Extremely Poor Customer Service and Ridiculous Prices. I submitted an online query and received an email next day with just 1 flight option which was not even on the days I wanted to fly. Then instead of calling me I had to get into back and forth email saga with Alexandra (sales rep) eventually realising that the prices quotes are almost the same that I would get if I booked with the airline directly. Then why would I bother contacting this company ?? When I questioned this Alexandra just stopped responding to emails. DONT WASTE YOUR TIME

Misrepresentation and terrible service. Misrepresentation and terrible service. The company misrepresented itself as a true travel company (and continues to do so) - offering discounted business class flights. These are actually purchased from other frequent flyers. We booked a holiday for 4 to Europe Business Class from Australia and had flights delayed due to our Government making exit unlawful. Not only were we assured many times that this would not be a problem and we could simply re-use them post covid, when we were able to travel again they wanted to charge us thousands extra. To say that we will never use them again is an understatement. I will be warning all of my friends and family of just how horrendously we were treated.

Unexpected outcome On accepting a booking from Perth to London, and whilst instantly filling out the booking form, the flight was "lost", presumably to another buyer. We then had to fly instead to Paris, and then make our own way to London. The flight was with Emirates, but obn attempting to claim FF points, were advised that we had bought a Qantas "redemption" ticket, for which there were no points available.