Tiffany Alexander-Davis
GBAbsolute rip-off - PLEASE SEE UPDATE Absolute rip-off, as others indicated, they advertised low prices and then advise that they will contact you back within 24 hours to confirm. So I received my call back but was told that it was too late, the prices originally shown had increased. Now as I am speaking to them and I am also on their website seeing the exact same price. I immediately cancelled... Liars and they are clearly a scam, misspellings all throughout their confirmation email... please don't waste your time. UPDATE!!! The company called me back to honor the initial pricing that was advertised.Unfortunately, it's too late as I had to cancel my plans and go a different route.
Lourdes Toledo
GBWORSE EXPERIENCE EVER, I WILL TAKE THIS TO MY LAWYER Worse customer service, they don't honor prices, I booked my flight on 5\27\2021 for the amount of $1797.00 and then they told me that i needed to pay $500.00 more?? what a rip off, this is how you do business. and they don't have a supervisor??? I will never NEVER EVER will recommend this site. I hope they read this review because I'm taking legal action if this issue won't get resolved ASAP.
M. F.
GBWHAT EVER YOU DO PLEASE DO NOT BOOK… WHAT EVER YOU DO PLEASE DO NOT BOOK ANYTHING WITH THEM. I BELIEVE THEY ARE A SCAM AND TAKE YOUR MONEY. WE HAD TO CANCEL OUR FLIGHT DUE TO COVID LAST YEAR AND THEY SAID WE COULD RESCHEDULE FOR THIS YEAR BUT THEY TRIED TO DOUBLE THE COST. WE ASKED FOR OUR MONEY BACK AND ITS BEEN 2+ MONTHS AND WE STILL HAVE NOT RECEIVED OUR REFUND. THEY EITHER GIVE A EXCUSE OR THE LINE IS BUSY WHEN YOU CALL. I WILL DO MY BEST TO MAKE SURE THIS COMPANY IS SHUT DOWN! I ALREADY FORWARDED A COMPLAINT TO THE BBC, I WILL FILE A POLICE REPORT, SUE, THE PREVIOUS PERSON MENTIONED SENDING A COMPLAINT TO AN ATTORNEY GENERAL WHICH SOUNDS LIKE A GOOD IDEA. STAY AWAY FROM THIS COMPANY.
GF
GBLast year I contacted lookbook to… Last year I contacted lookbook to cancel the flights due to COVID. They cancelled it and gave me a credit. I tried to call them to reschedule our flight but to now avail. The phone line is always busy. “Mike” contacted me originally but has not responded to any emails. I paid almost $5k and have been unable to get my money or even in contact with them.
Jacklyn Stewart
GBEdward made a difficult process a piece of cake. Lookbookflights, specifically, Edward, made my job much easier. i have taken my WBB teams to Las Vegas 5 times in the past 20 years. Edward got us the best group price available-he beat a competitor by $214 per flyer. He was efficient and polite. i recommend this company and Edward. i rated them 5 stars!!! i will use them again.