Kristy tried to give me a credit back… Kristy tried to give me a credit back to my credit card, but the credit is with American Airlines instead.

FoggyFly.com BEWARE before purchasing... Foggyfly may have best online price deals But BEWARE. Do not purchase as it may not include baggage allowance which James, the customer rep, was trying to sell me an upgrade package for an outrageous amount. Told was nonrefundable when I told him I found cheaper priced ticket with baggage allowance and wanted to purchase that instead. Refused price match to other search engine - only to same airlines as booked ticket. So, I searched online for direct price onto another airline's website and received a very good deal that included baggage allowance for only less than $200 more than the best deal price found on foggyfly and $100 cheaper than previous search. Called customer service again and received customer service rep, Zara. Zara was a dream. She made me whole again and booked me on another airlines offering cheaper price than previous quote from James & cancelled my previous itinerary on Foggly.com. Zara did not only book it at a cheaper rate but ensure baggage allowance was included for no additional fees. Zara was awesome! Because of her I was able to save hundreds of dollars for a very last minute flight.

A terrible company This is a terrible company and I had a terrible experience. The ticket prices on their website are fake. When I confirmed the ticket information, they said the ticket I booked was no longer available and offered me another flight that required two transfers and cost $400 more. Then, they threatened me not to cancel the ticket. For now, they haven't charged my credit card yet. I had to suspend my credit card service. Hope this helps.

Absolutely ridiculous experience Absolutely ridiculous experience! I was mislead, manipulated and lied to about my original flight. And they wanted to DOUBLE my price. Called in the middle of the night to talk about the issue of my flight, they place you on hold, multiple times for ATLEAST 40 minutes. Impossible to get ahold of. I was able to get a refund on my flight because it was within 24 hour- to only be called back and told I was getting charged! DO NOT USE THEM!!!

A stressful and bad travel booking episode. I will strongly advise anyone booking any flight anywhere, please keep away from Foggyfly. They are notorious and I never faced a travel agency as bad as them. Their advertisement are false and you will loose your entire money or be forced to pay substanntially more. My experience was very stressful and I was given a choice of loosing the entire money or pay more. I shall never deal with this company and hope you are not trapped like me