Fantastic Driver. Today was my 3rd or 4th time using Red coach bus and was very impressed. The lady( sorry I can’t remember her name) who was driving Houston-Richardson of 3:30-8:40pm was so Professional! She gave all her heart! Good customer service, arrived early at the pickup station, engaged in communication, and helped by pushing suitcases for easy offloading. Her passion for job speaks louder than words, keep it up lady!

I would recommend it The drivers of the bus from Miami to tampa as really friendly and helpfully. He communicatie clear and you know heen the next stop is gonna be. The bus had leather seat, was airconditioned and windows where tinted. This made the trip very comfortable and pleasant. Small detail: no one at the airport knew where the bus will depart for. Many people think it is at the Flixbus departure location.

Bait Switch and late First trip - Houston to Austin roundtrip. Left 30 min late, but no advance notice of delay. Paid/book Biz class and bait switch to "economy bus" It happened both ways. Redbus is no different from megabus/Flix/etc. Greyhound is more comfortable seating... I tracked several trips after mine, and a high percentage of times departure is late. Bus swaps are also way too common. Like megabuses $1 promotion....it is a marketing gimmick to attract new clients. There will be fewer and fewer of their luxury experience...to 0. This company claims to be Volane but is flix. However the WiFi was stable and fast enough for email and web. It was the best of all carriers.. except Volane

Downtown Dallas to Austin Just took the downtown Dallas to Austin bus. Thurs-Sunday. Bus was on time, cool and comfortable. Thursday bus had snacks and water. Sunday bus back no announcement of snacks. Seats are comfortable, with foot rests, foldable tables and window shades. Again...it was comfy cool, which is so important. I chose a single seat vs the double seat. I may never drive to Austin again. This line was comfortable, affordable and reliable.

Had an interesting experience… Had an interesting experience travelling our 1st time on RedCoach. The ride was good along with the driver's attention to the passengers but it was that the bus broke down on my return portion of the trip. We were stranded at a university campus in Tampa for about 2 hrs. and had to wait until the another bus picked us up to continue our way back home. The driver was nice and attentive and explained the situation. Overall, aside from this, it was a good experience.