Sean Matthews Sean Matthews was polite and efficient in helping me reschedule my flight. He walked me through every step and even stayed on the line as I completed booking my trip. He is an asset to your company.

Ruby was very helpful Ruby was very helpful. She really look for my preferred flight and answered all my questions. Though the airfare price went up but with her service and how she handled my concern I think it’s worth it. She even put and ask for my mileage account number so i could earn points with my travel. Thank you Ruby!

Beware! Booked a flight for 3 people and had a phone call 3 minutes later saying that promotion was no longer available. When I said to just cancel the tickets I was told they were non-refundable, which, if I didn't get the quoted price, I should have been able to cancel. Hindsight is 20/20 I guess. Ended up booking the 3 tickets for an extra $450, and he acted like he was doing me a favor finding them at that price. I will never use this site again and will make sure no one else I know uses them either! And I am reading your responses to these issues and an "I'm sorry" is all you give, which doesn't cut it. You should be refunding the difference in these situations! Terrible company!

Scam company using bait and switch Scam company using bait and switch. Connects to scam call center in India. DO NOT USE!! Will claim once you book, although not confirmed, no refunds. Plus rude when you refuse their bait and switch. Basically confirm you with low fare, then to confirm by phone, they hit you with almost double cost. BEWARE!!!!

Terrance Ortha gave me every option… Terrance Ortha gave me every option possible and took his time to explain everything.