Absolutely and utterly disappointed Absolutely and utterly disappointed. I will never, ever go back to this place. Due to their own, foundational mistake my passport did not arrive on time and had to cancel the trip we have been planning essentially all year. To top it all off, they shrugged their shoulders when I complained and did not even once said they were sorry or offered any compensation for their terrible service and what is resulted. Over the past few years I have sent them 4-5 referrals but will never do it again. Avoid them at all cost.

I depend on Ambassador for my work travel needs! I have used Ambassador Passport and Visa several times, as I go to Africa once a year for work. They have helped me acquire multiple visas from multiple countries for each trip and have stayed on top of each embassy to make sure I received my passport in time for my trip. They are extremely nice, knowledgeable and efficient. Ladan (not sure of spelling) really knows her stuff!

Great experiences using Ambassador -- Prices have increased too much Great experiences using Ambassador. I've used them many times. The only reason this is not a five-star review is that I feel their prices have taken a great big leap recently. It used to be they were expensive, but since it was needed because of last minute travel opportunities, it was worth it. They've recently crossed that threshold where I actually have to consider passing up trips because the Ambassador fees have gotten so steep. I still give them a 4-star review because they provide a great service. But five years ago, this would've been a 5-star review, for sure.

The staff at Ambassador Passport helped… The staff at Ambassador Passport helped me get a Chinese Visa in 3 days where no one in the USA could help me. I always recommend Ambassador Passport to anyone that is looking for a visa or something similar. Thank you for all of your efforts.

Several Instances of Unreliable Service We have used Ambassador several times. Each of the last two times the company has returned our passports to us missing visas for one of the countries we needed for our trips and for which we had paid hundreds of dollars. We did get a refund but it was very subpar service and in one instance put us in a precarious time crunch. Will likely not use again although we travel constantly and need a reliable service.