Unprofessional and untrustworthy! Although they seemed very professional at first, they did not honour their cancellation and refund policy. I cancelled more than a month before my tour for the Vatican and even though their policy clearly states that they would refund any cancellation that was made more than 72 hours before the tour, and they emailed me saying that they would process the refund, it has been one month after the tour and they haven’t refunded anything to date. Stay away from this company, it’s not trustworthy at all! Book via trusted website or you will lose your money. Very disappointed!

Takewalks.com Venice Susan of takewalks.com in Venice was excellent! She was very knowledgeable, entertaining and helpful. The walk made an excellent start to my holiday and I would highly recommend her. I was there on 19 March 2019. Joy

English tour Venice - guide barely spoke English Booked an English speaking tour in Venice. Over $400 Australian. Arrived for tour only to be put with a guide who could barely speak English. Kept repeating the same three words like “this is area of parliament” then she would stop and go “um, ah, this is seat of parliament, anyhow we go” then walked off. No explanation of what we were looking at. We stayed for a few minutes and left. Returned our radios and told the tour operator on site that we wanted a refund. Contacted Viator and the tour operator who have refused a refund. Will not use either company again.

Did the Dublin in a Day walking tour - Just WOW Did the Dublin in a Day: Book of Kells, Guinness Brewery, Distillery & Castle with my girlfriend. It was fabulous. The guide, Brian M, was fantastic. The level of knowledge he had about everything Ireland was superior. He made the tour so beyond great. My girlfriend and I was super pleased and so were the gents we ended up touring with. The six highlights of the tour were all one could want to see of Ireland. It was thought through and well planned. Missed all the queues, lines and crowds. Just absolutely fantastic.

Like many others have suggested Like many others have suggested, this company refuses to honor their cancelation policy. The website clearly states they will provide a full refund for cancelations made 72 hours prior to the tour. This is simply not true. I gave appropriate notice and am being told they will only give me a voucher. Would not use this company again. I had booked other tours with other companies such as viator and received my refunds without a problem.