Felt like fooled this time I used the trip 2 years ago and liked it so much that I returned to use it again. But this time I felt cheated. I was clearly informed in all the communication that the itinerary includes Glen Watkins, whereas in the bus I was told that GW is closed. I should have been informed earlier if we weren't going to GW. Moreover, the stop at the Rochester restaurant was not a part of the planned itinerary and not even en route. It caused excessive delay in reaching the destination. The 9-10 hours journey took over 12 hours and I reached Niagara after sunset which was very dissatisfying. On the good side, the staff (tour guides Helena and Lidi and the driver) were nice, very courteous, hospitable and caring, but for the concern I mentioned, they were helpless as this was decided at the office level.

Great Customer Support We truly appreciate the patience and prompt replies and support that our big group received from the knowledgeable, helpful and friendly staff, most specially Jonathan (both via email or phone). All our bookings and quoted group discounts have been taken care of. Now we can just relax as we await for our exciting trip.

Memorable Trip with Family We just completed a 2 days 1 night tour from Parsipanny to Niagara Falls with our tour guide Shelley Huang. Though the journey from Jersey City to Niagara Falls is long, the ride was comfortable and smooth. Shelley was also attentive to our needs as he would take note to our special dietary requirement while proposing a dining place and we are appreciative of that.

Reliable and affordable I've used Tours4Fun since 2017 and they have never disappointed me. Reliable and affordable. I am very busy and when my family visits me, I book them trips through Tours4Fun so they can enjoy being tourists while I am at work. Not perfect, like you need to be in a bus with other people, sometimes it's a bi-lingual tour, but it takes you to these nice places that are otherwise more expensive if you plan for yourself. The hotels they book are decent as well.

Great experience with Tours4Fun At Tours4Fun, I got my preferred timeslots available with reasonable pricing and cancellation policy. After purchasing tickets, I called their customer care center for my younger son (<3 yrs) ticket and they immediately worked upon my request and sent me the updated tickets. At site also, there was not hassle. Overall great experience.