Best travel agent we have ever used Naomi was great very professional available 24/7 worked very hard we will only use her for all future plans

I’m still not sure exactly how this… I’m still not sure exactly how this company operates? But it worked for us at a bad time we had to travel internationally for a funeral. Gabriel was our contact, based in USA or at least all the details indicated that to be the case, I’ll say that I was nervous using the service with so many scams these days would’ve been easier to go into high street agents but everything worked out just fine, some things about the airlines could have been a lot better but that’s a different review. Gabriel found us good prices situation considered short notice n all that, he responded in timely manner via email and phone to any questions etc and was very helpful trying to find what best suited us and we had no problems until I used the reference number he sent me? I logged into the airline site to check it was all real and while there made a couple of seat and food changes and that was a mistake? This is how it all worked. I made the enquiry, Gabriel responded, I agreed to the deal and sent proof of ID and payment and got a receipt, a day before the flight Gabriel emailed told me he had checked us in and sent a copy of boarding passes, at the airport everything went as though we had booked directly with them no problems at all. We don’t fly much so excuse if this is basic knowledge but this is how I think it works. When I booked through them, they take money from me and book using their account and pay from their banks so in practice they are the customers and any interactions with airlines need to be through them or things could go wrong but Gabriel sorted my mistakes so it was all good. I don’t know if this company earns flyer points but I wasn’t given any but that didn’t bother us, I don’t know if in practice that’s the same as high street agencies, maybe it is and I never questioned it. Anyway summing up Gabriel was great and everything went as planned so I would use them in future, hopefully with more time to plan so prices would be much lower than what we had to pay for short notice.

Satisfied customer Alright to be honest I was a skeptic I used the service to fly my mother in business class and was so nervous… surprise surprise William Cohen my representative was so professional and followed up every time I had a doubt of a question. It all worked out and my mother reached me and back flying in business very comfortably and I did not have to break the bank to make this happen. I am going to be using the service for my personal travel too. Great service at affordable prices.

Visa complications canceled my trip Visa complications canceled my trip, last minute. The team handled this in stride and, 2 weeks later, I'm sitting in my destination after a successful trip. All during some of the worst days of the Covid-19 lockdown. Thanks guys!

Successful trip to Morocco using ABT Successful trip to Morocco via CDG from Dulles. Tom was very patient identifying options. Was even able to ‘pay’ using Amex Rewards points. Couldn’t capture frequent flyer miles, unfortunately. Price was about 2/3 of what I was being quoted on the Air France site. I’d use these guys again.