They totally bait their customers! They totally bait their customers!! I booked a flight on their site for 157 which is pending until ticketed; hoped I was getting a deal since my research was showing flights around 200+. I get a call a day later saying the specific time + airline I booked only had 1 seat left and it was 700. A HUGE difference from what was listed on their site. They tried to give me other cheaper options which were lower airlines, and still almost double the 157 listing on their site. When I called them out, I received a rude toned explanation about how agencies work. I have worked with travel agencies before, so understand price can change. But NEVER that steep of a difference from the listing on their site. They should reflect pricing closer to what current pricing is. I feel duped and frustrated. They won't be getting my business.

The flights that I wanted were no… The flights that I wanted were no longer available at the advertised price. My customer service representative was very kind and helpful, but she couldn't do anything about the pricing. I ended up paying double what I was originally told despite the fact that the lower price continued to be advertised for another week. Very nice staff, very poor company policies.

He was amazing and understanding he… He was amazing and understanding he gave me the right information and made it clear to us he's one of the best workers you have he deserves a raise he's good at his job thank you.

Nice service Nice service , smooth transaction!!! Steven Wang was great!

Alma Solaris was great Alma Solaris was great! Super quick and kind.