Kritik helped rectify a issue I had… Kritik helped rectify a issue I had where the flight I originally booked was no longer available (the price increased and/or the dates of the flight was no longer available) forcing me to lose the booking. It took a couple of months until Travelcation reached out to me but once they did Kritik worked with me diligently to book a flight that worked for me. Thanks Kritik!

I was in doubt at first if the agency… I was in doubt at first if the agency is legit as there was an error while processing the payment. However, when we called the hotline and the customer service representative Atul assisted me to solve the issue I felt more comfortable. Thanks, Atul!

Persistence Paid Off While my initial efforts to work with this company were extremely frustrating with online booking efforts that could not get processed without explanation followed by phone calls that got dropped or were disconnected by Travelcation, I finally got to an agent named Aurelius who worked diligently to get the booking done for me including seat assignments, frequent flyer numbers. etc., double checking everything to be sure it was correct. It took hours of effort but we finally got ticketed on the flights we wanted. Their phone number came into my phone as "Suspected Spam" so their calls to me were getting blocked by my carrier Xfinity.

My first experience with Travelcation This was my first experience of using Travelcation. I saw a mixed customer reviews for Travelcation online when I was trying to use it to book my flights to China this summer. But, I was very happy with the excellent service that Ms. Molly Smith had provided me. She was very understanding, patient, responsive, efficient, and professional in the whole process. She not only helped me to book my trip that I liked, but also ensured my receiving the e-Tickets for my trip promptly. I am truly grateful to her for great help to me! But, I do hope that the company will make the use of American Express credit card a bit easier for their customs than they currently do.

Great service from Adam vacations Great service from Adam vacations, Emma was a great help to me when I was traveling in a country where international calls were difficult and had an emergency where I had to change my travel plans and was unable to contact the agency to reschedule. She reached out to me numerous times and helped me throughout the change of my travel plan step by step. The service that I received from Miss Emma Smith was above and beyond my expectation. I will definitely be recommending and using Adam vacations /Travelcation/booking.com for all my travel needs. Thanks for all the help, Emma!