Ordered passes online for Chicago with… Ordered passes online for Chicago with ease. Attractions have special shorter line for City Pass holders. Price included features that would cost extra if ticketing at the door. Overall very good experience. Will look for City Pass again when touring other cities.

Value for money and easy to use Worth it if planning to cover the attractions in the list. Simple and easy to use. Would be good if I didn't have to contact customer service as I had an instance where the agent didn't read/understand the question about the inability to book the Cruise and answered something :-) The issue got resolved anyway. Happy days!

Good value-some attractions could make life easier Nothing bad to say about the pass- we used for five great attractions (upgrading one with Circle Line). Most were straightforward from the CityPass site (Empire State, Intrepid, Top of the Rock' which was logical and straightforward to use. The AMNH and Circle Line needed to be done via their own sites, but as long as you read this up before it was not too difficult. The AMNH included special exhibitions and the planetarium.

New York with family - great value and easy to use! I purchased the City Pass for my summer vacation with my family and used it during my stay in New York. I was able to book the attractions on line easily and saved about 30%, overall. The access to the attractions with my reservations went smoothly and we enjoyed everything we had booked. Would (and did) recommend 100%. I will surely use it again on future trips.

City pass not worth the savings if something goes wrong We were disappointed that the city pass is not covered by the same assurances as if you buy directly from the provider. I would say that the money you save through the city pass is not worth the lack of customer care of something goes wrong. Having a city pass feels like you fall through the cracks.