don't do it! not worth it! This company sells a flexible ticket option for $135, but they make it incredibly difficult to actually change your ticket. And they try to charge you penalty fees that per their terms, you don't owe. It's very hard to get a reply from their customer service in a timely manner. Just not worth it.

Theodore has provided excellent support… Theodore has provided excellent support to book right price of flight ticket. Thank you.

Email bombardment I was checking a flight and I was asked from Alonzo for my email and phone number. I didn’t give it to them as I just wanted to check something on my own and after an appalling experience with Expedia I book only through the airlines directly. In addition, I wasn’t in a rush to book anything. I disconnected from their page in a couple of minutes and despite not having given them my contacts, they day after they started bombarding me with emails: I got two copies of the quote and two copies of an email asking to confirm if I got the quote. The silver lining is that at least I know how aggressive they are without having to buy anything from them, so I’ll carefully avoid this company

Iris was amazing Iris was amazing! She was patient and assisted me throughout the entire process.

Josie is the best travel agent I have… Josie is the best travel agent I have ever encountered over my 20+ years on-line travel booking experience. She is very patient to answer all my questions and offers the cheapest flight ticket with a great airline. I really appreciate her help and will definitely come back to OVAGO for my next trip.