customer
GBGennaro did an excellent job planning… Gennaro did an excellent job planning our 2 week Tuscan vacation based on my input. Loved the lodging variety, the wineries and lunches, the private guides as needed, and our drivers. He planned for the right amount of free days vs scheduled days. When we plan a future trip, I will plan for 1 winery/lunch stop per day and then spend the afternoon wandering in a nearby town. Other than that, I would plan the exact same itinerary.
scott laurenti
GBtimely and professional This was our first time using Italy Luxury tours and they exceeded expectations. Timely, professional, great communication, perfect stays and itineraries. Guides did a phenomenal job with the exception of one which the company says they will no longer use as she rushed us through the tour and seemed like she had other obligations. Terrific experience and would highly recommend. will use again next year!
Mauricio Mathov
GBFantastic private tour of North Italy ASSISTANCE AT THE AIRPORT, TRANSFERS and TRANSPORTATION DURING THE TOURS: Were excellent, the staff was always on-time, very polite and friendly. Vehicles were Mercedes Benz vans or cars, which we did not have to share with other passengers, always clean, with good air conditioning. HOTELS: All of the hotels were excellent, except the one in Milan (Sina de la Ville) which was quite old, however, its location close to the Duomo, la Scala, etc., was excellent. BEST BUFFET BREAKFAST: Hotel Imperiale, Lake Como BEST ACCOMODATIONS: Hotel La Palma, Lake Maggiore. LUNCHES PROVIDED: Excellent. The restaurants chosen, the view from the restaurants and the food and drink were, again, excellent. TOUR GUIDES: Excellent, very knowledgeable, friendly, good English. TOURS: We think we saw all the main attractions, without missing anything important, at a speed appropriate to our capabilities. When tickets were needed to see an attraction, such tickets had been obtained earlier, thus avoiding long lines. The tours of Lake Orta and Lake Maggiore could have been done two different days rather than both the same day. Lake Orta could have been done during the afternoon of our first day in Lake Maggiore, and the later the following day. IN SUMMARY: We are extremely happy with this tour, which we wouldn't have been able to undertake without this company's help. They knew which Hotels to use, which Tour Guides to use, the main attractions at each location, which taxi boats to use, etc. This knowledge and the ability to set these services up and have them performed like clockwork was invaluable.
John R.
GBOverall the trip was good Overall the trip was good, not great, and for the price, I was expecting a 5-star experience. We had an issue with our hotel in Rome. There were ants in the bed and mold on the walls. We tried moving hotels but due to the increase in summer tourism, there were no other hotels available. In the future, I would recommend Italy Luxury Tours be more proactive and ensure their hotel partners keep a better standard.
Lisa & Jon
GBExceeded expectations for these seasoned travelers. We were pleasantly surprised that our first private tour vacation exceeded expectations! Italy Luxury Tours found us the best hotels, superb guides, some fun drivers (Simone and Roberto in particular) and made our days stress-free. Not having to know which line to stand in or where to park was worth it alone, but the history and art we experienced were amazing. I really can't think of a negative thing to say. We will be using this company again.