David and Deb
GBSuperb Job Coordination of our travels was superb. The travel connections were well planned, guides very informative, and location and quality of hotels were excellent. Requests and questions related to our trip were quickly answered, and Reformation Tours had the flexibility to consider alternate travels. Trip app was a very informative tool that we used to review agendas, maps, websites and vouchers. Superb job. Beds in Europe are generally very firm, so that was new. Would consider less time in Coburg in exchange for more time Rothenburg.
Mike and Martha
GBTour was good Tour was good. three problems. 1. The tour of Edinburgh Castle was confusing. The tour guide spent greater than 30 minutes outside the castle just talking. We didn't know how much time we would get to walk around. It was very frustrating. 2. A group dinner was scheduled at the Trout Inn. It should have been obvious to our tour guide, Nick, that he needed to help the restaurant organize how to deliver our pre-ordered meals. Someone should have assigned us seating so that the restaurant knew where to deliver the meals. Also, someone should have called ahead and verified that they were ready for us to arrive. As it happened, they were not ready. We had trouble getting drinks, we waited over two hours and never got fed. Unsatisfactory. 3. The final group meal in Windsor was not organized. The restaurant was not big enough to seat all of us in one location. Poor planning.
Pastor Scott and Catherine
GBRowena and her team did a great job… Rowena and her team did a great job setting up our tour. She in knowledgeable and responsive. She does what a great travel coordinator should do -- create a trip around your ideas and yet bring a detailed knowledge of travel and the region. Recommend her highly!
Jim Eckrich
GBThought the tour was very good Thought the tour was very good. Tour coordinator, Dorothy Kennedy, and driver Werner were excellent. Would also like to commend Don Wolfinger for all his hard work. A couple of the evening group meals were below par, notably the meals in Berlin and Wittenburg. We would have liked to have spent more times in a couple of places like Rothenburg, Salzburg and Munich - but understand the time restrictions. At times we were concerned about some of the older tour participants as they were challenged not only by the walking, but also the considerable stairs at churches and castles. Not sure that part was thoroughly explained.
Patti
GBThank you for providing us Thank you for providing us a well planned trip. Everything was wonderful and we were able to visit so many places in Scotland. Our tour guide Gearoid and our bus driver Andy did a great job regarding the places we went giving us all the background information and the rich history of Scotland. I did not get to go horseback riding because of some scheduling changes, but it was all right. I showed Andy and Gearoid pictures of me riding. The two of them looked at the pictures and told me changes I needed to make. So it was actually better.