Harry listened to my request and… Harry listened to my request and promptly addressed it. He was very professional and put all my concerns at ease. This is the type of customer service I greatly appreciate and builds repeat customers while I also recommend Look By Fare to my friends and family. Thank you Harry. Definitely a 5 star service!

Caren assisted me Caren assisted me. Her service and care was outstanding! I highly recommend.

Stepping up and following through I had a terrible experience trying to travel from Chicago, IL to Lexington, KY. The flight was canceled 3 hours after it was supposed to leave, and there were no other flights that night. I had to return home and drive 6.5 hours through the night to arrive on time for a training seminar. American Airlines (AA) had canceled this flight and then said I was not ELIGIBLE for a refund. The service Lookbyfare not only refunded their service fee, they stood up for me and reached out to AA to straighten out the refund discrepancy. A special shout-out to Lookbyfare representative "Conan" for delivering on his word and resolving my refund situation with AA!

Denzel was a great help Denzel was a great help, fast and efficient

I purchased 2 separate bookings here I purchased 2 separate bookings here. There were some issues on the 2nd one but above and beyond Stella was able to resolve the issues. She stayed with me until issues were addressed and resolved. She called the airline and waited long to get answers to her querries and got back to me within reasonable time and waiting period to offer a solution for the problem. And also I would like to say my appreciation to Preston, he also tried his best to take care of other issues the day prior.