Very knowledgeable & helped me when I… Freddy smith was Very knowledgeable & helped me when I really needed it my mom passed away & I needed a flight he was so patient & made me feel he cared. I usually don’t use frontier airlines But He made me more confident to Use this airline again

Freddy went above and beyond whereas… Freddy went above and beyond whereas other agents that I spoke to today could not or would not go do the extra step of helping me. He was very interested In helping me. His follow thru was excellent. I could not believe the amount of time that he put in to Achieve the results that I was so happy with. He made several phone calls to me back and forth getting the charge through as my credit card company made the assumption that it was a fraud charge.

SCAMMERS! SCAMMERS! Booked a flight on the website for 2 people round trip, they called me immediately after and told me those tickets were no longer available and all they could offer me were tickets that were OVER DOUBLE the original price

My agent Onyx My agent Onyx, was very helpful, very patient, and very kind. He went above and beyond to ensure that my flight reservations were completed. As a senior, I sometimes require a little more patience from others. He made me feel very confident and well taken care of. I thank him for his service.

Freddie was professional Freddie was professional, helpful and thorough. He found us a fight back after there were cancelations with no extra out of pocket. He also helped with our car rental which saved us having to go to more than one venue for our travels. Thank you Freddie!