Dennette Harrison
CAGreat Communication! Eric was very timely and professional to deal with when having to adjust our flights! Called without delay and called back when tasks had been completed and sent forward. Very much appreciated the effort in maintaining open and quick communication.
TraceyT
CA2nd booking - even better than the 1st! This is the 2nd time I have booked with Cheapticketsdeal (CTD). I have no complaints about my 1st booking but this 2nd booking was even better. I was looking at tickets for a trip to Costa Rica during the Christmas Holidays (Dec 26-Jan5) and the prices at CTD were way better than anywhere else and I'll admit I was sceptical! I started to book and then backed out because I wanted to review everything once more to see if there was something I was missing. While I was looking through everything I received a phone call from Andrew @ CTD (thanks cookies!!). Andrew wanted to see why I got so far in the booking process but left the flights in my cart unbooked. I explained that I wanted to verify the details of the flights including the ticket class and restrictions etc. Andrew was very knowledgeable and he went over everything with me. He even was able to find me a slightly better flight option (arrival was about 40min earlier with a shorter stopover) at the same price and was able to get seat selection included for me! I felt confident booking with Andrew and we went ahead and completed the booking process on the phone rather than online. Everything went smoothly, I received my etickets within about 24 hours of booking and was able to go onto the American Airlines website using the booking code provided and see my flights and seat selection. Andrew even called back the next day to make sure I received everything and that there were no errors or questions. All in all this was a very positive experience. I look forward to escaping the cold and spending some time in the sunshine of paradise this Christmas vacation!
david abraham
GBSCAM ARTIST SCAM ARTIST - This is a FAKE SITE that uses travel agents to handle fulfillment and make a quick buck. Breaking airline polices. Then the Travel Agents system they use for ticketing get stuck paying the airline penalties...then they move on to another agency and repeat. DO NOT USE THEM....
Zoe Vernham
CAThe agent Andrew Smith was extremely… The agent Andrew Smith was extremely helpful over the phone - very professional, and conscientious. The customer service provided was top notch and every step was clear and concise. Andrew helped other family members book as well and called us back exactly when he said he would. Very polite, very patient and he was able to secure us the best deal. Highly recommended
Natalie Charles
GBThis was my 1st time using website This was my 1st time using website. Loved the fact that it was so easy to navigate. As I was trying to complete my transaction Eric Wood immediately phoned to assisted and explain all details of changes. Transaction was successfully completed. Totally satisfied.