Great customer service It was great getting help from Martin Smith with resolving some issues during the booking. Great service.

Search Results are not accurate/available I booked the trip twice and each time it was declined after entering all the passenger info and payment info. Received a call few minutes later from the agent, saying that seats are no longer available but they can still help me book with a price that was much higher. Complete waist of time. As per your response, that it was a bank issue, it is not what was told to me by the agent. Agent said that 3 seats are not available on the flights that I selected but she was able to find 3 seats at a higher costs (on the same flights). I inquired why would search engine allow me to book, and I was instructed to clear the cache and cookies to see actual results. Which I did, and attempted to book again a different flight with the same outcome. Even though the reason given on the emails said "transaction declined", on the call (5min later) I was told that the transaction was declined due to seats being not available for that price.

Responsive Customer Service Maze was responsive and thorough when dealing with an issue obtaining our tickets.

Meison and Crystal Travel are amazing I am traveling to Zagreb in the Summer and as usual Meison from Crystal Travel was instrumental in finding an accommodating flight with the best possible price. As usual I was able to get my flight all set up right away. I am set to go. Thank you Meison I couldn't have done it without you.

I have always got the best itineraries… I have always got the best itineraries with Crystal travels. The agents are quite experienced and know their business very well. Sheldon went above and beyond his shift to make sure I get the booking I wanted. I recommend everyone to give their service a try.