Exemplary customer service First time writing a review like this. Felt compelled to as the customer service was exemplary. I accidentally entered a wrong email address for my ticket so didn’t receive it and they helped troubleshoot the issue quickly, found the transaction and issued a refund. It’s customer service like this that will keep me as a user of the service.

100% recommend!! Recently was stopped at check-in and asked for a return ticket. I am a full time traveler, so I only buy one way tickets. Within 5 minutes, I got a ticket from Onward, and I was boarding my plane. It saved me so much money and time! I can’t recommend this platform enough! Thank you, Onward!

Amazing service Amazing service! Super fast reply and problem solved in the blink of an eye. Thank you!

Amazing costumer service Amazing costumer service. I am still surprised on how fast they answered my emails even on a Sunday late afternoon. I was traveling that night and needed a change in the reservation.... they refunded my first ticket right away and helped me to buy the correct one. Totally recommend this company.

I needed help with checking my ticket… I needed help with checking my ticket at the airline and I was assisted even before the 30-minute deadline described on the website. Very responsive attendant, polite and willing to help. I will definitely recommend the site to anyone who needs it and will also use it more often.