Khalid
GBVery easy to book a flight and cheap of… Very easy to book a flight and cheap of course. One request: I got a call from cheapoair at 9:33PM CST asking about email and info for choosing a seat which I already chose during booking. The call was so late and it felt like a scammer and I didn’t provide any information
LOWELL
GBYour Website payment system caused me… Your Website payment system caused me great stress as once my first payment was declined ( My mistake with wrong CVC number, I could not change from visa to amex. I phoned customer support and the first four agents I talked with were not helpful, always asking the same questions curtly and after givinbv all the same booking details they told me they were forwarding to to another department. It was only the very helpful lady in the card declined department that was exceedingly helpful. But the website problem remained the same
John Sanjay
GBLooting on the name of exchange policy After booking the flight, i have to change the schedule due to untoward incident, Earlier when i asked about their policy they said it will 151 dollars per ticket and if there is any difference of fare when you travel, but now when i am trying to ask for the same, they 151 dollars + fare difference (In actually terms there is no fare difference on the cheapoair site website only) but they say that is only for new booking for old booking whatever price we have in our inventory I.e. is nothing but whatever the price we quote. This is disappointing if they don't want to do like that, they should change their policy, not sure why the claim if they can't fulfill. Pathetic experience with customer support.
Afshin Kazerouni
CAWhen they say cheap they really are cheap with their services… After giving them instructions to change the date of ticket they were not able to comply. Their phone system do not work properly as they are using people from around the globe with bad internet connections
Ricardo
TTCheapOair made it very easy as a first… CheapOair made it very easy as a first time flyer , to book my ticket for my first vacation. will definitely recommend and will be using it again.