Expert and personable TourHero handled the details and the unexpected issues of our trip to Costa Rica with expertise and clear communications. They were prompt in responses. And, while I never met anyone from TourHero in person, I felt there was a personal touch to their service. The handling of pre-trip information and billing was helpful and easy to access.

Amazing experience Amazing experience! Tour Hero proposed activities that I hadn’t considered and ended up being some of the favorites of the group. Also, details throughout the trip elevated the experience, making me want to always travel this way! I could relax knowing things where taken care of and if anything came up they would quickly solve it.

Great experience Loved tour guide David, private chef Daiva and Marius planning ! Tents were set up perfectly and were waterproof and wind proof with warm sleeping bags and comfortable air mattresses. Everything was planned perfectly. Loved the white water rafting event Feedback I have about tour hero is maybe send a lot of the packing info and updates you sent in the WhatsApp earlier than you did.

A fantastic trip to Iceland A fantastic trip to Iceland. Our time there was so well organised, giving special thanks to our guide AJ , who was just brilliant. AJ made our trip so enjoyable and memorable. He was informative, patient, friendly and a great time keeper. He worked so well with our own organiser Dani and this allowed us, to have a very very special trip to Iceland. Thank you . Trish.

Mixed results. Tour hero was very good for information and payment options prior to the trip. The company they contracted for both airport pickup and drop off was a complete disaster. No or very little communication, inaccurate information on how to find the pickupdriver, and no identified meeting spot. The return pickup was very delayed (but kept saying the driver was a bit delayed or would be there shortly both of which were untrue) resulting in an extremely stressful situation and nearly a missed flight home.