Signed, Sealed & Delivered! After living abroad for a couple years, I lost my frequent flyer status due to inactivity. With several long trips upcoming in the next few months, when I noticed BasisTravel’s online advertisement, I thought I’d investigate their status upgrade offer with American Airlines. The online request and order was quick and painless. In only about a week, I logged on to AA’s website to book a reservation and noticed my Platinum Pro upgrade was already in place - great timing! Later that afternoon, I received both an email and text message informing me the upgrade was complete. I’m absolutely impressed with how easy the whole process was and worth every penny!

Efficient and exceptional! From the moment I reached out to them, they were super friendly and attentive. They listened to all my travel needs and preferences, and then BAM! They came back with a customized itinerary that checked all the boxes. Not only that, but they were quick to respond to my questions and made the whole booking process a breeze. Their efficiency and excellent service really made me feel like a valued customer. I can't recommend them enough!

everything was so smooth everything was so smooth. I have no issues with you taking care of me I would definitely recommend it.

I was extremely nervous about the… I was extremely nervous about the upgrade process but everything went exactly as stated and received my status within 1 day. Would definitely recommend

Contacted the customer support few… Contacted the customer support few times for questions and help. The response are quick and helpful. That's the catch for me. Of course everything else is just as great but the customer support is top notch.