I have booked 2 trips using VIP… I have booked 2 trips using VIP traveller for my family (to the Maldives & Dominican Republic and its been an amazing experience. First off the pricing was excellent, the deals we got were not bait and switch with a million extra fees. Secondly they provided great assistance in answering my questions and communicating with the resorts. I travel with kids and making sure there aren't issues with headcount, food, transport from the airport. They are a legit service and if you see a deal/exclusive that suits you don't hesitate just book it

It was AMAZING It was AMAZING! It was as beautiful as described and viewed in the photos. The accommodations were spectacular. The staff was attentive and helpful in any way possible. The food was excellent. Only wish we could have stayed longer. Can’t wait for our next adventure. We were very happy with our experience.

The trip experience was seamless The trip experience was seamless at Casa de Campo in the Dominican Republic. The information provided in advance was helpful to understand what was included. (No unwanted surprises) A couple of things that could be helpful. First, transportation to/from airport as an optional fee would be great. Second, the VIP experience has a separate area of checkin from the main resort lobby. We didn’t know that and had to move our luggage (with wonderful assistance).

VIP Traveler made our vacation a breeze VIP Traveler made our vacation so easy. This was our first time traveling overseas. Understandably, we were a bit nervous as this was also our first time using VIP Traveler. Customer service was wonderful. I emailed them a few times because I was getting cold feet. They gave me a couple different options and reassured. I ended up not changing anything partially because of how they eager they were to help me. We got an amazing deal through them and they set up everything!! There was someone waiting for us once we landed and took us through the airport and showed us right where to wait for our next transportation to the hotel. They got our luggage and took us to a nice lounge to snack while we waited. We did not have to think about anything. It was priceless. We can't wait to use them again and have recommended them to so many people already.

Ubud resort is fantastic. Kempinski beach not good I loved the Padma resort in Ubud. The spa service was fantastic. The Japanese restaurant was excellent. I loved the beautiful pool. The included privates driver was excellent and spent a wonderful day going to waterfalls and temples around Ubud. The Kempinski resort beach was not good. You could not swim in the ocean at the resort. The voucher system for food at the restaurants felt uncomfortable to use. When using the vouchers for dinner, it did not include any drinks. I understand having to pay for soft drinks or alcoholic beverages, but water/tea was not included and also had to be paid for. The service staff was wonderful but the Kempinski felt a little pretentious to me. I would not go back to that resort.