Joyce Hartnett
GBVin Rider was wonderful....this change… Vin Rider was wonderful....this change of reservation was very confusing and he made it sensible. He was great..knowledgeable and cool.
RJ
GBThis is my first planned international… This is my first planned international trip. Your customer service representative Jasper Banks helped guide me through my sea of questions. His patience and professionalism were excellent. I really appreciated the time he took with me. Please let him know that he represented your company extremely well. Thanks.
Mellissia Morgan
GBMellissia Morgan Trevion was very helpful. He made sure everything was completed before I got off the phone. Very excellent customer representative
Samuel And Maryann Yoder
GBMy first-time booking flights My first-time booking flights! Mr. Banks explained the trip details very well and was very helpful in answering any questions I had. It was a great experience. Thank you!
Jordan
GBI was very very silly and booked my… I was very very silly and booked my flights for the wrong departure city - and noticed less than 48 hours before takeoff. Jasper answered my call and was not only helpful but very understanding of my situation. He helped me to cancel the mistake flights and book new ones (through a different airline that I would not otherwise used) and ended up saving me anywhere from $400-$1000. I am very thankful for jasper!! He took the time to listen to my predicament and walk me through the options I had. I feel very dumb for making the mistake I did, but Jasper did his best to help me fix it! (And he was very nice!)