Sampson was very professional and… Sampson was very professional and always willing to help. He looked for and offered options in my best interest. Very rare to find people with excellent customer service and advisory skills. Kudos to Sampson a job well done.

Absolutely a pleasant experience Absolutely a pleasant experience! Proctor, our agent bent over backwards to make sure that all of our questions were answered and walked us through the entire process. Extremely pleased !

The ticket agent was extremely helpful The ticket agent was extremely helpful! I had many questions and asked him to look on several different dates, flights and prices. He called me back several times with more information and did a great job of helping me out!

Mach is an excellent agent Mach is an excellent agent. He provided above and beyond great service. He did it by being quick to respond and providing a thorough follow through. He was courteous, knowledgeable, patient, efficient and helpful in our interactions. Thank you Machiavelli!

Cancelled Flight - Ticket Reissued I was alerted to a schedule change but it was actually a cancellation of a flight. I'm surprised no one tried to automatically rebook a flight. When I noticed a leg of the flight had been cancelled, I immediately called United Airlines who found an alternate & actually much better return flight. They transferred me to ASAP. Customer Service was excellent! I was told another department would call me back. They did within the hour! Very impressive! They resolved the problem and reissued my ticket within minutes! Thank you!