Mark Spencer
GBI can not reasonably recommend this… I can not reasonably recommend this business to anyone Update: 12/2/20 in response to RVnGO "“Not based on a genuine experience”" - Proving again that you are not honest players. I have documented proof of my experience with your organization. Second Update: 12/2/20 - RVnGO follow up assumes I am a potential customer and ignores that I may very well be an industry player who interacted with your executive team. I caution whoever you are responding to tread carefully with what you suggest next. I am aware that Vija is no longer with your firm meaning you have no idea what she promised and did not deliver.
Justin Prince
GBRVnGO HAS POTENTIAL TO BE GREAT I've been renting my travel trailer on RVnGO now for little over 6 months now. They are a fairly new rental platform, so baring with them thru the growing pains is essential and understandable. However, they have a top notch sales director in Larry Lesser. He has been great to work with and takes the time to help the owners come to solutions with their problems. The best part of it, RVnGO doesn't take any commissions from my sales. Now that means they haven't had the capital to put into marketing to generate the type of traffic of say RVShare or Outdoorsy....but they are getting there. Nor do they have the logistical platform that has the user friendly features of some of their competitors. However, I'll be patient a little while longer and see how they grow. My biggest compliment is they treat all their operators the same...whether you have a million dollars of inventory on their site, or just $30k. Being a small operator, keeping 100% of my rental is essential to grow! RVnGO has potential to be great!
Carl
GBTrying to book a one-way rental Trying to book a one-way rental. RV's show as available with my filters (one-way, 2 guests, 1 pet, etc). I try to book several different RV's, only to receive a "decision" a bit later that the owner has declined my reservation. What is the point of showing "available" rentals just to have the owner decline it every time? Useless and will take my business elsewhere. Edit: Not the platforms fault. It has been a frustrating experience trying to get a one-way RV rental from any platform, not just RVnGo, and I unfairly took it out on them in the form of this review. I have given up on renting an RV entirely, but it is not the sites fault that an Owner chooses not accept, whatever their reason may be. I have updated my review to three stars as I do wish there was a better way to search for RVs that are truly available and willing to rent for the desired purpose.
Kenny Lewis
GBDo not book your rv on Rvngo Do not book your rv on Rvngo. I'm trying them for the first time and its a nightmare. I spoke with reps over the phone the few times the phone worked. Not one told me they were not giving payouts to the owners. I book with two other companies and never had problems getting my payouts. I got a booking a few days later. When the payment didn't show up I had to call a few times never get connected. Then I got a call from Rvngo and told them the problem. They told me they are having problems doing payouts. They said I should have gotten a email saying that. I never got one. They had me to email my banking info and said it would be a few days more before I get the payment. So I don't know if that will happen,again never being told they were having problems doing payouts. The booking is for 4 weeks. Should I go get my rv or wait for how long. Will the payout even happen?
David S
GBGreat for both Owners and Renters As an owner renting my camper through several sites I have found RVnGO the best to work with. There are a few features that the other peer to peer site have that they don't, but they make up for that with incredible customer service. I signed up on their site late in the rental season of 2019 and had a few questions and features that I needed to offer delivery service to my potential renters. They took my suggestions and made them a reality. They're quick to respond with any questions and because of that I've switched all of my advertising to direct customers to this site versus others. They really seem to have both owners and renters in mind with the decisions that they make. I highly recommend working with them.