No Hot Tub (as advertised by Premier Cottages) Had a 4 night stay in the Swallow cottage, which was very nice, clean and with a modern bathroom and was well equiped with everything we needed for our stay. Even tea, coffee and sugar for our arrival. The reason I have only given 4 stars is because this was booked on the understanding there was a 'bubbling hot tub' as described in the description on'Premier Cottages' Please be aware there is no hot tub, apparently there hasn't been one for 10 years! I've spoken to the owners and hopefully they will get Premier Cottages to amend the false information they are giving to potential customers

Perfect winter break even with a storm! Just returned from a long weekend in the country. Ten friends gathering for a walking and eating weekend -trust us to choose a stormy weekend . The whole area had powercut but the owners were amazing and saved the day- they brought us camping lamps, chocolate baskets of wood for the fire, bought us all chips, gave us board games and some wine - we had the most fantastic evening sat around a roaring fire playing games, eating and drinking. The power was restored the next morning and we all agreed that the storm and that evening had made the break more fun and memorable. Fantastic comfy barn with lovely walks great pubs and the swimming pool to relax in. Perfect winter break Thank you to the owners for their thoughtfulness.

Returning happy guests Rebooking the farmhouse and swallow cottage for Easter. Both properties were clean and well decorated. Near to the beaches and many things to do. The children loved the pool, Owners were really helpful including dog sitting !

Stayed in Lark cottage Stayed in Lark cottage. Chair round the table broken, smoke alarm hanging from ceiling, window frame in bedroom rotten, insufficient utensils and outside of property uncared for. In my opinion this is not a 4* standard cottage.

I stayed at Champernhayes Dorset… I stayed at Champernhayes Dorset recently. I have written to the owners to post this feedback with no response. I would recommend that you check that upgrades have been made before you book: Overall we were a disappointed with the standard of the accommodation. The double mattress was very uncomfortable, tiles were cracked in the bathroom, the shower in the main bedroom was only running luke warm water, and the jacuzzi was not working. I know that you tried to source a plumber to fix the shower however as it was not working properly when we arrived it suggests that the functionality had not been checked prior to our arrival. We arrived to find a notice at the entrance to the pool to indicate that the jacuzzi was not working; the use of these facilities had been one of the reasons that we chose to stay at champernhayes, and whilst I understand that it had been broken by previous guests, some advanced communication would have been appreciated as we had planned some of our days around using the facilities and had to rearrange. As you are aware we left early on the 8th, partly to get a good nights sleep at home on a comfortable mattress and partly due to the lack of jacuzzi facilities. I booked the accommodation in good faith expecting it to be of 4 star gold award standard; unfortunately we were disappointed, believe that the price of the accommodation did not reflect the quality, would suggest that photos are rather dated along with some of the accommodation facilities, and would not recommend. We did enjoy Charmouth, Lyme Regis and the surrounding areas and the weather was good for us but we returned from a much needed break feeling a little disappointed.