USELESS and UNPROFESSIONAL This is the worst channel manager I have ever worked with. Not only does it lose the connection to the properties all the time and I have to reconnect my properties at least five times a month. But also, I just recently added to Booking.com to my Hosttools, and then it deleted all my entries on Booking.com, forcing me to re-enter all the information on my 10 properties, again, which took me over five hours. This is a cheap channel manager, but it’s full of bugs and entirely useless. The customer service is ridiculous, they don’t respond to anything, nor do they even offer phone support. Entirely unprofessional.

Hosttools has been an excellent source… Hosttools has been an excellent source for maintaining and organizing all booking information. It is a colaolodator of media properties that makes like easier.

Double booking nightmares Double bookings, guest lock outs, terrible support. Do not use this software. Host tools used to be great, but their support has been very bad lately. I've had to deal with continuous disconnects from VRBO, Guest door codes being cancelled before their reservations are over, and double bookings even though all platforms are correctly configured. Take your business elsewhere as there are many more channel manager softwares currently on the market.

great services It is easy to use. all employee special Tom gives great support. The messaging system is very reliable.It's very inexpensive compared to competitors.i really like it and thanks for your great services.

I’ve been waiting 2 days for my issues… I’ve been waiting 2 days for my issues to be resolved