Terrible communication!!! Terrible communication!!!! Our cabin stay was during the week, last week, and I am STILL waiting to hear back from management!! The house we paid for relied completely on propane and when we checked into the cabin the propane tank was completely empty!! We had no heat and no hot water!! It was more than 24 hours when we were sent 3 space heaters, one of which stopped working after 2 minutes of use! We did not have BASIC amenities until 22 hours prior to our checkout!! All I have received is a handful of apologies from remote reservation staff!! I have sent numerous emails and made multiple phone calls about speaking to management and I have yet to hear back from anyone about any kind of refund! The cabin I paid for was not the cabin my family received!!

We stays at the blue cabin and let me… We stays at the blue cabin and let me yell you that it was absolutely amazing!!! They had everything we needed and accommodated us fabulously!!! They had man towels and sheets. They were attentive to needs. Very professional. We all had zero complaints. We cannot wait to book our next trip here. Thank you so much ❤. We are here satisfied customers.

We had a great stay We had a great stay. your correspondence and customer support answered all my questions on a quick and courteous fashion. The cabin itself was excellent very well furnished and in an excellent location. neat and clean always helps and it was. My brother-in-law with back problems can only sleep in a recliner and the cabin had two. Also enjoyed sitting outside one evening watching the stars without much light pollution. would definitely rent from carolina cabins again.

Beware of the very strict cancelation… Beware of the very strict cancelation policy! Read the fine print before booking! Most rentals offer a full refund if you cancel over 30 days out but with Carolina Cabin Rentals, you will pay 25% if you cancel after 24 hours of your booking and 50% if you cancel within 30 days of your booking. Highway robbery!

Proceed with caution with this company Proceed with caution with this company. We rented a home on Eagles Nest for 30 days. We spent over $14K. On day two we noticed the A/C was not cooling well. We reported it and they sent a "handy many" to check it out, not a certified tech. The said it was fixed. 5 more visits later and being told we are the problem not the A/C, they finally sent someone with the proper testing equipment and found a freon leak. The maintenance guy apoloigized for not havin the proper equipment on the other visits. Carolina Cabin Rentals did not apologize. There were no sceens on the windows so when we opened them to cool off at night, misqiotos and moths were landing on our faces in bed. We were unfomfortable for 3 out of our 4 weeks due to gross neglagence. The worst! We asked for a discount and they did not respond. Also, we got there and found the Ice maker was not working. Thier response 10 days later was to change the water filter. Seriously! Of coure we never had an ice maker, so they had to keep bringing us ice. This company ruined our vacation. Next season we will be sure to use another company for our 30 day rental.