Consumer
GBVillatel is a must go to destination!!!!! The entire experience was amazing, every part of the villa was beautiful exactly like the pictures.The movie theater and game room and pool were the highlight, he didn’t even need to leave our villa had a blast inside and customer service was extremely helpful! Can’t wait to return!! You’ll love it! Thank Villatel!!!!
Stephanie Paul
GBJust booked the VACATION!!! Clean House,very big,Theme rooms just as pictured🫶🏾🫶🏾 If traveling with little ones they will be excited lots of attractions nearby and plenty of Food locations.24/7 security on premises safety is always number one for me when im traveling with my kids.
Brian Harrison
GBPirate’s Hideaway Overall the experience was good. It could have been great if Villatel contracts with a new pool maintenance company and customer service management needs to be more attentive. The people answering the phones do their best to resolve issues but are limited. Pool temp and chemicals were the major downfall for the week. The house was spacious and clean. The game room/theater was superb. The pirate room was a smash hit with the kids. Misc items were addressed promptly by the service team. Having the playground right outside our door was terrific. The community amenities were great but they got to capacity very quickly causing a line to get in. Traffic in this general corridor of the I-4 was excessive.
Rachely
GBThe experience was not the one… The experience was not the one expected. The house is beautiful but not clean, which is a big issue when you have kids and its covid and flu season. The pool never heated, neither did the hot tub. Finally the wifi is a shared, nonsecured wifi that doesn’t work. So in general my experience was mehh. Not the best not the worst. For the value I paid I could have gotten a better place for sure. Consider when renting.
Meghan Butler
GBSolterra Resort = Best Memories Ever We stayed in a 10 BR vacation house in Solterra Resort (on Broad Oak) in Davenport, right outside of Orlando. Quite the magical experience that really wowed the kids and our other guests. The theme rooms were divine, and the theater room and arcade really added that extra pop of luxury and extravagance. The 2nd refrigerator was a neccessity i didn't even know i needed, but i was so grateful for it!! There was something to do for everyone, and plenty of room so even with 20 people we never felt crowded. Loved renting from them directly, rather than through a 3rd party. They were very responsive and professional with every communication. The house was amazing, and spotless. All of the costs were transparent, and everything was as promised. Looking forward to our next stay, because they certainly have us spoiled! 🥰 Edited to add that Brianna was especially lovely, patient, and extremely helpful!