All easy except the Help Desk is AI… All is easy except the Help Desk which appears to be AI generated so that's not helpful...all you get is unhelpful Q&A about a simple well defined problem. Customers need to be able to speak with a human being to understand and resolve an issue. Rob

Bad experience Requested booking, property owner responded asking me to be on site before noon. I responded that I could. They never confirmed or sent the address. I was still charged. Owner said I failed to show. What a terrible way to do business. No phone numbers to contact anyone. Never again!

We stayed at the the Cabin with hottub… We stayed at the the Cabin with hottub in St.Briavells in the wye valley. It was a beautiful setting and with 2 very welcoming hosts. The setting was peaceful and extremely comfortable. A wonderful Anniversary weekend away. I highly recommend the cabin. Plenty of lovely walks along the Offas Dyke path and some nice pubs. Also Tintern Abby well worth a visit.

Such a lovely campsite! Such a lovely campsite, each plot has so much space. Beautiful views of the countryside and the sea! Great facilities, great walking opportunities and just overall an amazing vibe. The evening we went was busy, but no issue at all with noise. Will definitely be coming back to stay.

No option to select electric pitches or… No option to select electric pitches or information on whether pitches have electricity or not. Makes it useless. Tried to coythe hipcamp to leave advice to add this option but there are no contact details! (UK site. For some reason trust pilot link on the UK site doesn't take you to the UK trustpilot site!?)