Neha Vyas
GBI have been helped by Danny for my very… I have been helped by Danny for my very complicated repeated booking- cancellation- booking -cancellation reservation. He has very politely and patiently attended to all our requests. He also offered me many options for alternate dates and best way to do our booking. I am very happy with his service and will work again with him in the future.
Not happy
GBEddie was very professional and was… Eddie was very professional and was able to help me with my travel changes. Also, he went over an beyond to help find the nearest hotel to the San Jose airport. Eddie turned my stressful day into a less day. Great customer service.
Manoj Sharma
CAStay away Stay away. Agents are liars they sell you tickets amd provide you a wrong booking number. You go to the airport and that ticket number doesn’t exist. So it means you cannot travel and they blame you pretending you were late at the airport.
customer
GBJerry was very helpful to me,a Senior… Jerry was very helpful to me,a Senior Citizen. He was very thorough in explaining procedure during our call. Thank you Jerry Ann L.
Audrey F Peterson
GBThe agent that helped me with booking… The agent that helped me with booking my reservations for my son who was traveling home due to a death of his grandfather name is Kenton who was extremely helpful. He was polite and very kind. He was sensitive and showed compassion and did everything he could to help me. I was pleased with his service.