Reliable; excellent communication procedures This is a company that I've now used four times. Each experience has been excellent. They are easy to reach to ask questions. They provide detailed tracking information. Their directions are clear and user-friendly. They are reliable and amazingly fast at times. Our luggage got home in only two days time from Rome to Colorado. They even provided the two hour window in which it would be delivered.

packages were delivered damaged and left in the rain We shipped 3 items and each item arrived 3 different days. One suitcase zipper was damaged and the suitcase was a completely open when it arrived. We contacted customer service for a claim but they told us that any protruding part is not covered. Zipper is not protruding part of suitcase and it also doesn’t zipper as an example of non covered part. Also a box arrived and it was delivered to the front porch and it was pouring and the box was left in the rain and it was soaked. By the way you handled about the damaged zipper on the suitcase, we didn’t bother making a claim on the soaked wet box.

Golf Clubs were shipped overseas Golf Clubs were shipped overseas, cleared by customs and delivered in three days. All in completely undamaged.

Easy from Start to Finish! Easy from Start to Finish! All arrived on time in perfect condition. The knowledgeable Customer Service team guided me through this first experience and made it Easy.

Made shipping extra luggage super… Made shipping extra luggage super simple. They picked it up from my home, which was very convenient. Will definitely use them again!