Excellent Very smooth onboarding, and excellent ongoing support . Night and day improvement over our previous provider. Clear interface and reporting.

Needs work Their software has some gaps. Some of the insurance options come with an FSA plan but won’t show it until you select them during your enrollment period. It also is misleading in what it shows for deductibles when adding a family member (still displays the single amount and I found out the hard way that’s not how the plan worked). These things make a real difference to end users and shouldn’t be overlooked.

Super easy Super easy, clean, intuitive UI. Made my life so much simpler managing a small business! Benefits, payroll, HR, etc. Clean quick and simple :)

Best customer service Best customer service! Also, the site is much easier to use as an admin compared to other HRIS/PEO systems we have in the past. This has reduced time for us on tasks such as payroll and also reduced errors. The extra benefits they add for our employees is much appreciated as well.

Highly recommend Justworks! Justworks has made onboarding, offboarding, raises, time off etc. so much easier for our small company. The platform is easy to navigate for admin and employees. We've been using it for less than a year and the difference it has made to workflow has had a really positive impact. Their support team is very responsive and helpful as well.