Fast, friendly, understanding customer service I already have been in communication with Steambow and already have my situation almost resolved, just in between the ship back/refund but the following was my message to Steambow’s support team “ The compact is on its way back to you please let me know when you receive it and when I can expect the refund. Side note my wife was afraid she might not be able to handle the 55lb limbs of the tactical model but we’ve received it and she loves it and has no problem cocking it. It’s a really great modular platform.” Great product though it can get pricey to upgrade but hey! For us fellas that have women that like to get into survivalism or home defense systems they can handle, Steambow’s the way to go. The Vlad’s 5’lb weight is cheaper but it’s not a better option for most women. Keep that in mind

Great product with some minor issues Great product with some minor issues. Magazine lid release hurts the finger. The magazine retainer screw is too long and inconvenient. I installed the accessory thumb screw. The thumb cap rubs against the stock so I had to file the stock edge a little. Also long so I added a nutt spacer and all is well. Customer service (Michael and your Denver ops manager) provided excellent service dealing with fractured limb caps. Aluminum replacements en route. I’m a big fan of Steambow! (My traditional compound bows are gathering dust.)

My aluminum limb tips broke instantly My aluminum limb tips broke instantly the magnum limb was to strong i guess maybe I bought the wrong limb tip I don’t know but definitely disappointed me had to put back on the old limb other than that I love the red dot sight

We had a problem with FedEx/CBSA and we… We had a problem with FedEx/CBSA and we emailed Lukas. Lukas and Michael reassured us that we would get a crossbow. He dealt with FedEx and resent a crossbow with UPS. It was here in no time. We ordered additional arrows and a red dot sight and he sent them with UPS, just to reassure us. Thanks so much! What a pleasure to deal with your company.

The bow was delivered The bow was delivered quicker than expected. The only complaint was the fact that the manual was for the most part, not in English, so it took a moment to figure out the setup. Everything was easy to adjust. We have not had the opportunity to shoot, but look forward to that soon.