Shipped to WRONG ADDRESS! I ordered halter/lead sets for the horse rescue that I foster for. I literally put in the rescue's address for the shipping address as well as their phone number, but for some reason, the breeches website CHANGED the shipping address and shipped the order TO MY HOUSE. Customer service told me that I "could try to divert the shipment through thd shipper". Seriously, not MY JOB nor MY MISTAKE. Basically got a too bad so sad vibe from someone who just didn't care. If I could give negative stars I would. Now, on top of the initial shipping charge, I have to pay AGAIN to ship this order to where it was SUPPOSED TO GO!

Sent defective item to my 12 year old… Sent defective item to my 12 year old daughter refused to refund exchange.

I HAVE NOT RECIEVED ANY SHIPPING ON MY… I HAVE NOT RECIEVED ANY SHIPPING ON MY RECENT ORDER.I TRIED TO CONTACT VENDOR AT CUSTOMER SERVICE PH# LISTED & I GET A "OUT OF SERVICE" MESSAGE. I CANNOT GET ON THEIR WEB SITE ON FROM ANY SERVER. IF IT CAN'T GET RESOLVED BY TOMORROW I WILL TURN IT OVER TO MY BANK AS A FRAUD & CANCEL PAYMENT.

They cancelled order, no reason or refund I ordered a Winter saddle from these people on Saturday online. They processed the payment in full. Texted me an order number. Zero contact from them at all by Tuesday evening. I emailed twice and texted for shipping info. Instead, Wednesday afternoon they cancelled the order entirely with no warning or explanation. Can't get a live person on the phone or chat to find out oh. .and 3 hours later, my payment still has not been refunded. Total scam behavior.

Great! I was wary about purchasing from this company because I had never really heard of them or had purchased from them, but now that I have I will definitely be buying more from them! I purchased a turnout blanket on Black Friday at an awesome price and it was in by Thursday the next week (pretty quick for ordering late Friday night). It seems to be good quality, good fit (because I made sure to measure before ordering), and I love the color! Overall I am very happy with the experience and I will definitely purchase from them in the future. Update: I ordered from them again, and I am very very pleased! It was an amazing deal on a helmet that is a Christmas present for my nephew. I ordered it pretty late (the Sunday night before Christmas) and I wasn’t sure it would make it before Christmas, but it did! Thank you Breeches.com!!