The best customer service My name is Randy I live in Las Vegas Nevada USA 😎🇺🇲👍💯... About 2 months ago I purchased my first fat tire electric bike, I had technical questions about it although I couldn't get the company I purchased it from to respond... It was late at night I was scrolling on Facebook and saw this company HAOQI, and thought their bike kind of looks like mine maybe I will ask them the question, I got the sweetest lady named Celine she was a sales representative for HAOQI, she emailed me for over an hour and helped me with the problems I was having with my bike.. I told her I had purchased one of her competitors bikes although her customer service was so professional and she helped me with all the questions I had... That's amazing customer service and you don't see any more 😁👍💯 I am so grateful for Miss Celine and I would highly recommend purchasing a HAOQI bicycle because you know it will be backed by the best customer service ‼️ thank you Miss Celine again for the wonderful service and all the help you provided ❤️

Came with a lock and saddlebags which… Came with a lock and saddlebags which came as a promo. Still checking out the bike but it looks great and rides awesome more later rk

Great sales staff and knowledgeable support staff. Sales staff and support are very good. We have been working with Haoqie for over a year now, we are pleased with their determination to make things right when there is a problem. We were pleased with the price and quality of their bikes, also if we had questions or needed parts, they bent over backwards to get us the correct parts and trusted us to get the bike corrected. I can't say enough, how much they care for their customers to be happy with their bikes. A company that cares about their customers and quality bikes. That to me is a 5 star rating.

HAOQI ebikes is a really great company HAOQI ebikes is a really great company. The service is great and takes full responsibility about the product, even though they respond within 24hrs, they give you solutions. The ebikes have a great performance and affordable prices for such amazing quality. I really love this product! It's amazing!

The dependability of my Haoqi e-bike The dependability of my Haoqi e-bike is the best part of owning it. Knowing that I can rely on this fantastic machine to take me to far away places and still get me home without a glitch is very comforting. I also like the fact that their customer service has always been there when I have a question. I haven't had any issues with this bike but I know that Haoqi stands behind their product and is only a phone call away if an issue arises. I love the feeling I have knowing that for the investment I made, going with Hoaqi, was the best choice I could have made. So whether I'm going for a 10 mile ride like I did yesterday through downtown New Kensington or a 100 mile epic journey on the rails to trails to West Virginia, like I did this past fall, I feel confident that the quality of my e-bike will carry the day and get me where I need to go. That's the best peace of mind I could have when it comes to hitting the road !