Great customer service and prompt shipping, even during the current craziness I called NSDefense to speak about my order after I placed it to inquire about its status based on the order summary. It turns out, the status was about to change because it cleared the fraud checks and I was informed it would mail that day. The gentleman I spoke with was a pleasure to talk to and reassured me everything was good with my order and not to worry further. Sure enough, 3 days later it was in my mailbox! Overall, a really great customer interaction on the phone, very prompt shipping while most companies make excuses about Covid19, riots, workers not coming into work, etc. and a very smooth and easy order process with good pricing on the products in question. I would definitely buy from them again!

Wouldn’t recommend Took about 2 months to get my parts back. Terrible communication, I emailed them several times. They also didn’t finish the job! Which put me in a very bad situation. I have a 14.5” barrel, I ordered the pin/weld service and went to the range. I was showing my rifle off to my friend and RO and he said, that doesn’t look like it’s welded.. it wasn’t.. So I was shooting an SBR (unknowingly) which is a federal offense. I’ve emailed NS several more times for a refund and explanation - no response..

Great Company Customer For Life I e-mail NS Defense about getting my muzzle brake put on in a timely fashion. Instead of an email back, I received a phone call from Jake. I was incredibly impressed with the level of customer service. I knew right then and there I was going to send my upper to NS Defense. I was told it would be done in a day and I was not disappointed. The work was perfectly done, and I received the finished product very quickly. I would not hesitate to use NS Defense again. I wish the best for them and any future business.

Took a minute to get here.but due to… Took a minute to get here.but due to events under no ones control ns defense came through.i will definitely order from the again and will send my rifle for them to cerakote soon

Done right the first time I recently was looking for a place to get some work done, something a local shop didn't do right. Someone I respect recommended NS Defense. I reached out to NS Defense and they followed up with me - the rest is history. They exceeded every expectation, and I am extremely difficult to please.