Quality and honesty Quality and honesty, I've been lied to before by other sponsored companies,and lost my money, but y'all done just what you said you would do, and I really appreciate it, thanks for your honesty, and quality, Robert Carroll

Expectations EXCEEDED! I needed some chaps in a week's time and I took a chance on Texan Saddles chinks. I admit I was worried the quality would be shabby with the lower price, but they are AWESOME! And they came in 4 days time! I love them and have gotten a number of compliments. Will definitely look into Texan Saddles again for other products.

Returns I bought a baker sheet, defective.sent emails no response. If you sell something back it up. No customer service. Horrible business. Glad to see i am not the only one who is being ignored.

Customer service was aweful Customer service was aweful. My order got placed on backorder and any time I would email I would not get a response or a delayed response that wouldn't answer my question. I called once and was told the team would have to call me back abd they never did. Finally got a response to substitute my item for one in stocks and that one was shipped within a week and appears to be a good saddle we have not used it yet. The cince that came with it however was to thick and had to be replaced.

Decent but made in India My expectation buying leather weanling and yearling halters from “Texan Saddles” was that they would be made in the USA not India. Maybe it was in the fine print, I don’t know. The halters are fine. A little stiff but functional.