jennifer Campbell
ZAExcellent customer service Excellent customer service, even with our time zone difference! The product however had s couple quirks. The men’s shirts with sleeves were fine for the most part. Sleeveless shirts were usuallly too large, especially for the women. Colors were fantastic!
Emily Young
GBThe owner and another employee helped… The owner and another employee helped in jersey selection. The jerseys are just what we wanted. It would be nice to have some videos of models/real life people showing how loose/tight the sizes of jerseys are to give potential customers a better visual aid to order the right size.
Erika S
CAGreat company, expected a little more from product. The company is great with quick responses etc. Cons - I am a little disappointed with the bike shirt itself. I ordered a Womens 7xl (sleeveless, full zip, sunset print) but the cut seems very much like a men's, even though the measurements state otherwise. For reference my measurements are 55in chest, 45in waist and 55in hip. There is a lot of lose material near my neck and upper chest and the hips don't seem as wide as they should be. There is also a little undoing of material on the silicon strip that I had to superglue down. Pros - I LOVE that they have larger sizes, lightweight material, good silicone strip, customizable, used it for my triathlon and it was great to swim, bike and run in.
Andrew B
AUGreat products/returns challenging but got there! I have bought two short sleeve shirts and a long sleeve jersey from OCG. All are of great quality. The long sleeve was too big and I have had similar experiences as others have regarding returns. Emails/phone messages not answered. The best way to contact them is via their website (their returns portal does not work) and send a message under help/contact us. Eventually I got a return message, a link to a new invoice (you pay 20% only and keep the original to give away). All worked well in the end and I would use them again as their range is so good.
Stephen Clark
NZTour of Aotearoa jerseys with a smile Kiwis living in NZ my brother and I order a couple of octopus jerseys each just before Christmas with personalised side bands for the tour of Aotearoa in February. Delivery was early January and the gear was awesome, wouldn’t hesitate on recommending these guys enough, they also threw in a pair of socks to boot. Good service , good price and quality products .