Customer support not helpful Have been a customer for many years on Fite. Have bought many ppvs etc from here. For the most part these have worked okay, although it is not uncommon to experience a lot of buffering (regardless of internet speed etc). But the issue I’m unhappy with is an AEW ppv I recently watched (Double or Nothing). For the entire event the ppv sound was out of sync which made it a very hard watch. I got in touch with their customer support, but all they in summary did is blame the issue on me and my smart tv and the fact that I did not watch live, which from my point of view is not helpful at all. Eventually I gave up as instead of helping with my query, they kept making excuses. I have unfortunately already purchased an AEW bundle of ppvs, so hopefully the other ones work better, otherwise it will be a total waste of money.

Charging $37 for the Jake Paul card… Charging $37 for the Jake Paul card would be somewhat justifiable if the actual fights would be televised... in nearly 2 hours and all I’ve watched is one fight and music videos. I’m paying to watch boxing not MTV. Very disappointed. There is no need to fill an hour of time between each time with live performances - it really disengages the audience from what is being paid for (boxing). I won’t be watching future events of this becomes consistent. 1/2 performances maybe half way through the card or in between but 3 hours of music and less than an hour of fights is ridiculous.

Good content, horrific apps There is a lot of good stuff on FITE like AEW, ROH, NWA, etc. that wrestling fans should like. Unfortunately, the apps especially the Smart TV app desperately needs an update. It is only possible to fast forward/rewind in 30 seconds increments. If you go too fast, it crashes and then it’s back to the start because it also does not have a resume function. This is also bad for PPVs because I do not have the time to watch 3+ hours in one go which means I have to fast forward perhaps 2h in 30 seconds increments. If the app crashes at 2:15…got to do it all over again. If these issues persist I have to stop my subscription in a couple of months to keep my sanity.

Great support! I had an experience with FITE.tv when Jake Paul and Gib was gonna fight, where I accidently bought the pay per view after the fight was done, not realizing until after I found out I could fast forward until the end. I sent an email to the support and they had 100% understanding for my situation, responded to me in less than a day or so, and they also refund my money. 5/5, literally couldnt be better. If the incident had happened otherwise, at least I could still see the entire thing without any issues, so their platform working pretty well as well.

They took my money They took my money, the fight came on for less than a minute with no sound and a large warning came on the screen stating that it was illegal content. I requested a refund and got nothing. This company is crooked and I advice everyone to stay away. I recorded the whole experience including the run around EMs and sent them to the district attorney’s office.