I ordered at end of last year some… I ordered at end of last year some replacement bands and to this date March 22, 2021 I have still not received my order and I was charged. Multiple communications with someone named Erin G. Who keeps promising me it is ready to ship and will let me know tracking info when it does. Asked for full refund and forget order and was offered free extra set of bands..what I want is a refund and you can keep your product and your crappy customer service. Cannot use COVID 19 as an excuse definitely not now. I ordered original equipment mid pandemic last year and got it quickly now you cannot even get bands to me.

No way to contact anyone for support I purchase a book a couple of years ago. Fine. I just got a notice that my password was compromised on their site. Now here is where the fun begins. I had to go digging through the FAQ to find one contact for support. The links are broken for this contact on multiple areas of their site. Their landing page links are also broken. It looks like the business hasn't update any of their social in quite a while. How do I know? Oh, yeah I had to go poking around their social media to try and contact someone. I've tweeted at them, found a bizarre email connected to their facebook and reached out. I messaged them on Instagram. I would like my account closed. Who knows if I'll get to talk to a real person. Not at all worth it.

Very disappointed there quick enough to… Very disappointed there quick enough to take my money but when I went to sign up no information I looked my spam email to see if it’s there nothing I went to contact them wouldn’t reply until I send a very strong message for them to actually message me back to get my money back. Be careful

Would be nice to finally get my order! I ordered a month ago and have received no response to numerous emails and facebook messages. My order has certainly not shipped and the fact that they can't be bothered to even respond to customer queries is very worrisome. Especially considering my credit card was charged when the order was placed.

Excellent communication and help Excellent communication and help. I was having troubles with my account and Aleli sorted them out straight away. Unfortunately I ordered the wrong product but it was refunded to me as soon as I emailed them. I will definitely be recommending this company to friends and family!