Weeks later, still hasn't shipped Placed an order for my wife, against my better judgement, after she found this nobody brand on Instagram. Sure enough, got an order confirmation message and then nothing... for weeks now. Maybe my wife will finally learn a lesson about giving money to fly-by-night Instagram rubbish. As to their reply - I already emailed them a week before their reply here, and was assured it would ship soon... It's been another week, and the only thing I've heard from them is this generic reply. Finally shipped a week later. Maybe... Still hasn't even arrived in the country another two weeks after that.

GOCHUMBO IS A SCAM !! I ordered a body suit and a bra from this company. It’s been a month and still no product. I reached out to them multiple times, via email, Instagram & tiktok, and still no responses. I contacted my bank & the fraud department is opening an investigation. One way or another, I’m getting my money back. They definitely scammed the wrong girl. I highly suggest you don’t ever order anything from this thieving company!

A waste of time! Placed an order 4/22, waited a wk for an update but order status said I needed to contact customer service for assistance. Spent another wk emailing a few times, but never got a reply. Luckily I ordered through PayPal so I got an instant refund. Would not recommend! Update: to reply to the “huge order”, I ordered 2 bras! So I doubt it was so hard for them. Also I emailed and got no response even another week later, so like I originally stated, would not recommend!

I ordered from Gochumbo on April 3 I ordered from Gochumbo on April 3, and I haven’t received my order yet. They haven’t even replied to my 3 previous emails which I feel is very BAD CUSTOMER SERVICE. Someone needs to respond to me ASAP, either send my order or refund me back my $3809. But trust me, I will never order from you all again and I will let every social media site know how y’all treat your customers 😡

I ordered my items on May 23 but i… I ordered my items on May 23 but i still not received my items the tracking number is also not working i contact via email 3 times but still not respond to emails this is the worst app i never seen please don't buy anything from this app and please don't trust the tiktok videos That is West of time and money