The worst!!! The worst!!! Ordered on March 4th. No reply to any email I sent. Had to order another birthday gift to replace this one. Finally contacted PayPal to get my money back. On the last day of PayPal claim. Global Limited sent me an email saying that the order had shipped. Contacted PayPal only to find out the tracking number sent by Global Limited was invalid. PayPal refunded my money. So buyer beware. Order was originally to Sunnyskate.com. but after they take your money do you find out it Is actually Global Limited. If you do order be sure and use PayPal, if not good luck getting your order or your money back. I was fortunate to get my refund.

Where is my order? ETA: I did receive my skates after about 6ish weeks? I also had to google translate the tracking info bc it was in Chinese. Not a big deal but just inconvenient and I was stressed the whole time it was a scam. They’re in good condition, nice sturdy skates. Ordered more than 2 weeks ago, have not received any information at all. I’ve emailed countless times and they talk in circles, saying it will be sent out this day but it never is. I’m assuming I was scammed until I receive my product or a refund, but either way I am not happy. Unprofessional and taking way too long. And also can’t call customer service because it’s International charges.

Takes forever and way to small Takes forever and way to small. I can’t get anybody to return my messages regarding sending me a new pair also material dos NOT feel like leather at all as per their description. Not to happy at the moment.

I was skeptical but now I’m in love with my order! At first I was skeptical ordering because of the reviews but I was determined to have the skates I ordered. I was in touch with Layla from their email listed on their website. She assured me they are a legit company in Hong Kong 🇭🇰. Within 14 days after processing order and shipping, it has arrived in perfect condition with DHL shipping to Hawaii. I couldn’t be any happier with my purchase. I look forward to ordering more and finding a way to help grow this company in the US. I appreciate their patience and concerns that I had. I was able to track my order every day.

Poor Execution, Poor Customer Service I ordered in early July, received late August, only to discover the company sent me the wrong size. I ordered adult size 12 and received a child’s 7. They admitted they were at fault. No other styles were available in my size for an exchange. They refused to send me a return shipping label, they expected me to pay to ship them back, and were only going to issue me $100 and I originally paid $128.99. The issue was never resolved.