Courteous Response, Fast Delivery, Quality Products Michael provided courteous responses to my questions. Delivery was fast. Products are high quality.

very good service i bought several kites online - always a very good service, now thinking about ordering the next one !!!

One stop shop for all kiteboarding… One stop shop for all kiteboarding needs... Spending thousands of dollars on the equipment is intimidating. If ever in doubt, just ask the question and Michael will respond right away. Ask about changes in the new models, sizing advice and tips for spots. I've ordered things that were not even on the page. If you keep coming back the store will reward you with the discounts. Highly recommended!

Quick response, but website lacking stock availability The sales team was quick to reply and follow up on email questions which was appreciated. However, I was surprised that the website product pages were not able to show out-of-stock and that stocking issues had to be communicated through post-sale email.

Excellent customer service Excellent customer service with fantastic communication. Talking to them feels like you are in the store and not just a random online customer. They care about getting you the right equipment at a fair price. Highly recommend.