Randall Horton
GBGreat price on a snowboard (my first)… Great price on a snowboard (my first) I’d been searching for. Your website performs flawlessly.
Sue Webb
GBExactly what I was looking for!! Exactly what I was looking for! Exceeded my expectations in terms of timely shipment & arrival of my product. Customer service was great about ACTUALLY picking up the phone to speak to me....I was stunned. Thanks Ski Bum team :) I am now planning to be a regular SB customer.
James Page
GBGreat service. Very responsive and fast
Nick
GBShipping I paid for express shipping so that I could get my order before my ski trip and they did not arrive in time. I wish I had not paid for express shipping since I did not receive my order in the range of business days that I was promised. Very frustrating!
Maryann
GBOutstanding Customer Service, High Quality Items This was my third purchase from The Ski Bum in the past several months. The Atomic Savor Visor Helmet was the exact model my husband wanted for his birthday, and the price was well-over $100 less than the local ski shops! Because I had questions, I called customer service and Nick was outstanding! He provided advice about the sizing of the helmet, helped me to navigate shipping that would be quick, but affordable, and waited patiently while I sorted out the credit card payment over the phone to attempt to surprise the birthday boy! The delivery via the USPS was great! The helmet arrived in two days! My husband now has a beautiful new ski jacket by Karbon that was over $100 less than advertised by other on-line retailers, and my very first purchase was his new Karbon ski pants that was made with guidance from another equally expert employee! We are thrilled to have found this great source for sports purchases. My husband is studying the skis available at theskibum.com as I write this! Fantastic customer service, high quality merchandise, and affordable pricing are hallmarks of this company!